Collect reviews and feedback from your customers on Google, Facebook, WhatsApp, and more.
How It Works
Send polite follow-ups through channels your customers already use: WhatsApp, SMS, or email.
Customers share their experience, and happy clients are invited to leave a review on Google, Facebook, or other platforms.
Monitor and respond to reviews from one simple dashboard to build trust and attract new business.
Improve your reputation and get found wherever your customers search. TrustGenius makto monitor, and respond to reviews on hundreds of leading websites.
FEATURES
Reach customers via WhatsApp, Email, or SMS with opt-in follow-ups.
Collect and manage reviews from the platforms that matter most.
Smart reminders help increase response rates without spamming.
Monitor and reply to reviews in real-time, across all channels.
Support in 10+ languages and customizable review display widgets for your website.
Privacy-friendly, fully compliant with platform policies, and backed by 24/7 customer support.
LET'S DIVE DEEPER
Make it easy for customers to share feedback before they leave. With a simple QR code, they can quickly post an honest review on Google, Facebook, or other platforms.
Never miss an opportunity to grow your business.
Reach out to your valued customers through Email, SMS, or WhatsApp with short, opt-in messages and invite them to share their honest experience.
PRICING PLAN
Improve your business reputation across every platform your customers explore. TrustGenius simplifies the process of monitoring, and responding to reviews on all leading websites.
WhatsApp is one of the most trusted and widely used messaging apps worldwide.
With TrustGenius, you can send short, opt-in follow-up messages through WhatsApp, alongside Email and SMS. These messages help you stay connected with your customers in a simple and respectful way.
We never send unsolicited messages. Every WhatsApp interaction through TrustGenius is opt-in, privacy-friendly, and fully compliant with WhatsApp Business Policy.
TrustGenius is an all-in-one reputation management platform that helps you collect, monitor, and showcase customer reviews. We make it easy to send feedback requests through WhatsApp, Email, or SMS, and bring all your reviews from Google, Facebook, and other platforms into one central dashboard.
98% of customers read reviews before making a decision. A strong online reputation builds trust, boosts your visibility on Google, and attracts more customers. With TrustGenius, you can actively manage and grow your reputation
Yes. Asking for reviews is an accepted practice and helps channel feedback in a positive way. TrustGenius ensures all requests are respectful, opt-in, and fully compliant with WhatsApp Business Policy and review site guidelines.
TrustGenius can automatically send gentle reminders to customers who haven’t responded to a feedback request. These reminders are short, opt-in, and designed to encourage responses without being pushy.
Only simple, utility-focused follow-ups such as:
– “Thank you for your visit, how was your experience?”
– Friendly reminders to complete their feedback.
We never send unsolicited or bulk promotional messages.
Yes. Customers must give consent before receiving WhatsApp, Email, or SMS follow-ups. They can opt out at any time by replying STOP or unsubscribing.
Yes. Our customizable review widgets let you showcase reviews on your website and build trust with new visitors.
No credit card required
support@trustgenius.io
UK: +442035764097
7 Coronation Road, Dephna House, LAUNCHESE, London, NW10 7PQ, UNITED KINGDOM
GDPR COMPLIANT
TrustGenius is a brand of TRUSTGENIUS LTD. Registered in England and Wales No: 15047241
We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.